Request Account Deletion

This public page lets you request deletion without signing in or returning to the app. We verify control of the account email before anything is changed.

1. Enter the email address used for your Vamos account.
2. Use the one-time confirmation link sent to that address within 60 minutes.
3. We review the verified request and provide a written outcome within 30 days.
4. When completed, sign-in access is revoked and removable profile information is anonymised.

Information removed or anonymised

• Name, surname, phone number and date of birth held in the login profile.
• The active account email and password credentials.
• Active app sessions, access tokens, linked devices and push-notification tokens.
• Links that allow the deleted account to access debtor or billing profiles.

Information that may need to remain

Restricted invoice, payment, order, voucher, ticket, reservation, security and privacy-request records may be retained where required for South African tax and accounting rules, fulfilment, disputes, chargebacks, fraud prevention or legal claims. They are not retained for continued account access or ordinary marketing.

Read the full Vamos Osteria Privacy Policy for details about processing and retention.